One of the major benefits of an accreditation is to make possible for an evaluated program to know its strengths and weaknesses and what aspects it needs develop. Mr. Ronaldo P. Sumait, as one of the AACCUP Accreditors, visited Western Philippines University (WPU), particularly Puerto Princesa City and Aborlan Campuses last September 5-9, 2016. As he experienced the incomparable hospitality of the WPUans, he also shares and at the same time gained best practices with regard to library operations. Customer satisfaction is attained when library resources meet the information needs of the clientele -- forwarded at the easiest and fastest possible ways. Nowadays, technological innovations play a vital role in the delivery of library services and its operations. To ensure that the research requirements of the patrons are conveyed whenever needed, the quality and quantity of the available reference materials should be a top priority for the attainment of the program and institutional goals.